Skin lotions are also thought to reduce the effectiveness of the sensors-the same holds for tattoos. Soap often leaves a residue that often results in worse performance!Īdditionally, to minimize the potential for damage to your Fitbit, avoid direct contact with any lotion, including sunscreen or insect-repellent sprays. Only use fresh water and a soap-free cleanser (like Cetaphil) to clean your Fitbit. Clean Fitbit sensorsĬleaning your Fitbit often solves the problem since it removes any oil, dirt, or other grime that may impede your Fitbit sensors from gathering data. You can manually sync your Fitbit by tapping the Sync Now button in the Fitbit app’s device menu. So if you’re missing your previous night’s sleep information (or even a couple of night’s data), make sure you sync before thinking something is wrong. It’s important to sync your Fitbit after waking up to see your sleep statistics in the Fitbit app. If your Fitbit does not have a heart rate sensor or is the Charge HR and Surge, it can only record when you are asleep, restless, or awake. However, both the Fitbit Charge HR and Fitbit Surge are exceptions and can’t record sleep stages, even though they include heart rate sensors. Only Fitbits with heart-rate sensors can record your sleep stages.Īdditionally, you must wear these Fitbits on your wrist/arm and set them to wrist mode to collect your sleep stage information. Your Fitbit app then uses those sleep stages to calculate a sleep score. These stages include light, deep, and REM (rapid-eye movement.) Once you pass the 3-hour threshold, it starts recording different types of sleep–called your sleep stages. Once your body passes that hour, your Fitbit begins gathering data about the quality of your sleep.įor the first few hours (less than 3), your Fitbit categorizes your sleep into three categories: restless, awake, or asleep. Understanding how Fitbit detects your sleepįitbit recognizes that you are sleeping only when your body is resting without significant movements for an hour.
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